Banfield Pet Hospital

Banfield Pet Hospital in Summerville, South Carolina is located at 470 Azalea Square Blvd, Summerville, SC 29483. The clinic treats dogs and cats. Recent feedback includes both positive experiences with quick intake and negative experiences related to communication and follow-up concerns.

Services

•Veterinary care for dogs and cats
•Vaccinations (mentioned in reviews)
•Allergy injections (mentioned in reviews)

Pricing

No published pricing information is available for this clinic.

People

No veterinarians or staff members are named in the available information.

Reviews

Banfield Pet Hospital has a 4.1/5 Google rating from 478 reviews. Recent written comments include concerns about difficulty reaching the clinic by phone and closures attributed to understaffing, alongside a positive report of a pet being seen immediately. Another recent review describes dissatisfaction with how an injection-site lump concern was handled, citing feelings of being dismissed and a lack of transparency.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 478 we track in total. Recent reviews may not be representative of overall sentiment.

Rebecca Asher

1 month ago

Erika Markussen

I have been trying for two weeks to get someone to pick up the phone now the one day I go in person to speak to someone they are closed because they are understaffed. They have terrible customer service will not be returning to banfield.

CC Caudle

2 months ago

They took my Raven in immediately and the vet was able to see her!! I was so happy!!

justin reyes

Very disappointing experience. After our dog received a vaccine and an allergy injection, he developed a swollen lump at the injection site. When we brought him back to be examined, the veterinarian claimed the lump had already been there during the initial visit, despite never mentioning it to us at that time or during any follow-up phone calls. We know our dog extremely well—we cuddle with him every day and would have noticed a lump like this before the appointment. It was frustrating to feel like our concerns were dismissed instead of acknowledged. Rather than taking our observations seriously, it seemed like the doctor was trying to avoid responsibility by saying the lump was pre-existing. We understand that reactions to injections can happen, and we weren’t expecting perfection. We simply wanted honesty, transparency, and compassion. Unfortunately, we left feeling disappointed and unable to trust the explanation we were given